This website uses cookies to ensure you get the best experience on our website
Last Updated: April 22, 2026
This Privacy Policy applies to the Metro Mahjong website and services.
## 1. Information We Collect
When you visit our website, we may collect non-personally identifiable information such as your browser type, operating system, IP address, device information, and pages visited to help us improve our website and services. If you contact us via email, we will collect your email address and any information you provide in your message. We may also collect personal information you voluntarily provide, such as names, phone numbers, and postcodes, when you express interest in our services or participate in activities on the website.
We automatically collect certain information when you visit, use, or navigate the website. This may include log and usage data (e.g., date/time stamps, pages viewed, searches), device data (e.g., hardware model, operating system), and location data (e.g., geolocation based on IP address). You can opt out of location data collection by disabling location settings on your device, though this may affect certain functionalities.
## 2. Use of Information
We use the information collected to:
- Respond to your inquiries and provide support.
- Improve our website, applications, and services.
- Send periodic emails if you have opted-in to receive them (you can unsubscribe at any time).
- Facilitate account creation and logon processes, including via third-party accounts (e.g., Google or Facebook) if you choose to link them.
- Post testimonials with your consent, which may include your name.
- Request feedback and enable user-to-user communications.
- Manage user accounts, fulfill orders, administer prize draws, and deliver services.
- Send administrative information, protect our services, and comply with legal obligations.
## 3. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide advance notice. This does not include website hosting partners, vendors, consultants, or other third-party service providers who assist us in operating our website, conducting our business, or serving our users, as long as they agree to keep this information confidential. We may share your information with third-party estate and letting agents as part of a lead generation service, third-party advertisers for targeted advertising, affiliates, or business partners offering products or services, with your consent. We may also release information to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
In the event of a business transfer (e.g., merger, sale, or acquisition), your information may be shared or transferred.
## 4. Cookies
Our website may use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance user experience and collect information. Cookies are small data files placed on your device for record-keeping and tracking purposes. You may set your browser to refuse cookies or alert you when cookies are sent, but this may affect the functionality of some parts of the website. For more details, refer to our Cookie Consent Policy.
## 5. Third-Party Links
We may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are not responsible or liable for the content, privacy practices, or activities of these linked sites. We encourage you to review their policies.
## 6. Security
We implement a variety of security measures, including firewalls and organizational safeguards, to maintain the safety of your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection against unauthorized access. Transmission of information to and from our website is at your own risk.
## 7. Information Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or legal purposes). Typically, we will not keep your information for longer than 2 years. When no longer needed, we will delete or anonymize your information, or securely store it until deletion is possible.
## 8. Information from Minors
We do not knowingly collect data from or market to children under 18 years of age. If we learn that such data has been collected, we will deactivate the account and promptly delete the data. If you believe we have collected data from a minor, please contact us at www.metromahjong.com.
>## 9. Your Privacy Rights
In some regions, such as the European Economic Area, you have rights to access, rectify, erase, restrict, or port your personal information, or object to its processing. To exercise these rights, contact us at </br<>www.metromahjong.com. You may also withdraw consent for processing at any time, though this will not affect prior lawful processing. If you believe we are unlawfully processing your data, you may complain to your local data protection authority (e.g., EU authorities: http://ec.europa.eu/justice/data-protection/bodies/authoriti...; Switzerland: https://www.edoeb.admin.ch/edoeb/en/home.html).
## 10. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Material changes may be communicated via prominent notice or direct notification. You are advised to review this Privacy Policy periodically.
## 11. Contact Us
If you have any questions about this Privacy Policy, please contact us at www.metromahjong.com.
**Last Updated: April 22, 2026**
## Agreement to Terms
These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and Metro Mahjong (“we,” “us,” or “our”), concerning your access to and use of the website, including any related media, mobile applications, or services (collectively, the “Site”). By accessing the Site, you confirm that you have read, understood, and agree to be bound by these Terms of Service. **If you do not agree with these Terms, you are prohibited from using the Site and must discontinue use immediately.**
Supplemental terms or policies posted on the Site are incorporated by reference. We reserve the right to modify these Terms at our sole discretion by updating the “Last Updated” date. Your continued use of the Site after such changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
If you access the Site from a jurisdiction where its use is contrary to local laws, you are solely responsible for compliance with those laws.
## 1. Use of the Site
The Site is provided for your personal and informational use. You agree to:
- Use the Site in compliance with all applicable laws and these Terms.
- Maintain the confidentiality of your account credentials and accept responsibility for all activities under your account.
- Provide true, accurate, current, and complete registration information and update it as necessary.
You are prohibited from:
- Using the Site for any illegal or unauthorized purpose.
- Accessing the Site through automated means (e.g., bots, scripts) without permission.
- Systematically retrieving data to create collections or databases without our written consent.
- Engaging in activities that harm the Site, such as uploading viruses or interfering with security features.
- Impersonating another user, manipulating prices, or collecting user data without authorization.
We may suspend or terminate your account for violations of these Terms.
## 2. Intellectual Property Rights
All content on the Site, including text, graphics, logos, software, and documentation, is the property of Metro Mahjong or its licensors and is protected by international copyright, trademark, and patent laws. You may not reproduce, modify, distribute, or create derivative works from any content without our prior written consent, except as permitted by law.
We respect the intellectual property rights of others and expect users to do the same. We will investigate reports of infringement and take appropriate action, including legal proceedings if necessary. To report suspected violations, contact us at www.metromahjong.com.
>## 3. User Representations
By using the Site, you represent and warrant that:
- All information you provide is true, accurate, current, and complete.
- You will maintain and update this information as needed.
- You have the legal capacity to enter into these Terms.
- You will not use the Site for illegal purposes or in violation of any applicable laws.
- You will not use automated tools or scripts to access the Site without authorization.
If you provide false or incomplete information, we may suspend or terminate your account.
## 4. User-Generated Contributions
If you submit content to the Site (e.g., comments, feedback, or reviews, collectively “Contributions”), you grant us an unrestricted, perpetual, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute such Contributions for any purpose, including commercial use, in any media format. You represent and warrant that:
- Your Contributions do not infringe third-party rights (e.g., copyright, trademark, privacy).
- You are the creator or have necessary permissions to submit the Contributions.
- Your Contributions are not false, misleading, obscene, defamatory, or otherwise objectionable.
- Your Contributions comply with all applicable laws and these Terms.
We may edit, re-categorize, or remove Contributions at our discretion without notice. You remain solely responsible for your Contributions, and we are not liable for any statements therein.
## 5. Submissions
Any questions, comments, suggestions, or feedback about the Site (“Submissions”) are non-confidential and become our sole property. We may use and disseminate Submissions for any lawful purpose without acknowledgment or compensation to you. You warrant that Submissions are original or that you have the right to submit them.
## 6. Payments and Invoicing
Payment terms for purchases are at our sole discretion. Unless otherwise agreed, payment must be received before order fulfillment via credit card, PayPal, or wire transfer. Invoices are due within 15 days of the invoice date. We may cancel or deny orders due to pricing errors or other issues. For non-consumer purchases, we reserve the right to charge a late penalty of 1% per month (or the maximum permitted by law) on overdue amounts.
## 7. No Refund Policy
All sales made through the Site are final, and Metro Mahjong does not offer refunds or returns under any circumstances, except as required by applicable law. If you have concerns about a purchase, please contact us at </br<>www.metromahjong.com, but note that refunds will not be provided.
## 8. Product Pricing and Descriptions
Product prices are as displayed and may vary based on selected options. We may modify prices or pricing formulas at any time. In case of pricing errors, we may contact you for instructions or cancel the order. Product descriptions are provided for convenience, and we do not warrant their accuracy or completeness. If a product is not as described, your sole remedy is to contact us.
## 9. Third-Party Websites and Content
The Site may include links to third-party websites or content for your convenience. We do not monitor, endorse, or control these websites or content and are not responsible for their accuracy, reliability, or any resulting loss or damage. Your use of third-party websites or content is at your own risk, and you should review their applicable terms and policies.
## 10. Advertisers
We may allow advertisers to display advertisements on the Site. Advertisers are solely responsible for their advertisements and any products or services offered therein. We provide only the space for such advertisements and have no further relationship with advertisers.
## 11. User Data and Privacy
We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). Our Privacy Policy, incorporated herein, governs the collection, use, and disclosure of your data. We collect only necessary data with your consent, implement security measures to protect it, and retain it only as long as needed. You have the right to access, rectify, or erase your data, subject to applicable laws. For details, see our Privacy Policy on the Site.
## 12. Electronic Communications and Transactions
By using the Site, sending emails, or completing online forms, you consent to receive electronic communications from us. You agree that all agreements, notices, and disclosures provided electronically satisfy any legal requirement for written communication. You also consent to the use of electronic signatures, contracts, and records for transactions initiated via the Site.
## 13. Disclaimer of Warranties
The Site and its content, services, and products are provided “as is” without warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Site will be uninterrupted, error-free, or secure. Your use of the Site is at your own risk.
## 14. Limitation of Liability
To the fullest extent permitted by law, Metro Mahjong, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising from your use of the Site, even if advised of such damages. Our aggregate liability shall not exceed the amount paid by you for the services or products giving rise to the claim.
## 15. Indemnification
You agree to indemnify and hold harmless Metro Mahjong, its officers, directors, employees, and agents from any claims, damages, losses, or expenses, including reasonable attorneys’ fees, arising from your use of the Site or violation of these Terms, except to the extent caused by our gross negligence or willful misconduct.
## 16. Fraud and Prohibited Activities
We monitor for fraudulent activities and may pursue all legal remedies if fraud is detected. You are liable for costs and legal fees arising from such activities. Prohibited activities include price manipulation, unauthorized data collection, or actions that disrupt the Site’s functionality.
## 17. Confidentiality
You agree not to disclose or exploit confidential information obtained from us, our clients, or suppliers, including customer data, without our express consent.
## 18. Modifications and Interruptions
We may modify, suspend, or discontinue the Site or its content at any time without notice. We are not liable for any loss or inconvenience caused by such changes or interruptions, including those due to maintenance or technical issues.
## 19. Governing Law and Jurisdiction
These Terms are governed by the laws of Cobb County, without regard to conflict-of-laws principles. Any disputes arising from these Terms or the Site shall be resolved exclusively in the courts of Hong Kong. You waive objections to jurisdiction or venue in such courts. We may pursue legal action against you in your country of residence or other relevant jurisdictions for breaches of these Terms.
## 20. Dispute Resolution
For EU residents, you may access the European Commission’s online dispute resolution platform at https://ec.europa.eu/consumers/odr. Please contact us at www.metromahjong.com to raise any concerns.
## 21. Miscellaneous
- **Entire Agreement**: These Terms, along with any posted policies, constitute the entire agreement between you and us, superseding prior agreements.
- **Non-Assignment**: You may not assign your rights under these Terms without our consent. We may assign these Terms at our discretion.
- **Severability**: If any provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted, and other provisions remain in effect.
- **Non-Waiver**: Our failure to enforce any provision does not waive that or any other provision.
- **Corrections**: We may correct errors or inaccuracies on the Site without prior notice.
## 22. Contact Us
For questions or concerns about these Terms, contact us at www.metromahjong.com.